Product
Obsolescence
August
6, 2009
Samtec strives to never discontinue or obsolete a product series. In the rare
occasion where that is our only option, our goal is to provide six month’s
notification before discontinuation, allow customers to place final orders to
meet their inventory requirements, and assist them in locating alternative
products and suppliers. Note, this is a rare occurrence; in Samtec’s 30+ year
history, we have discontinued only a few products.
Samtec does not discontinue product series based on slow sales. Samtec is a
build-to-order manufacturer which enables us to support either high volume or
small order quantities. Likewise, our flexible manufacturing model minimizes
capacity bottlenecks which occasionally cause other manufacturers to discontinue
slow selling product lines.
Samtec owns all of our tooling, so we are often able to manufacture
interconnects not listed as standard in our catalog. In this case, a minimum
order of 5,000 pieces or a $500 set-up charge may be required. This charge/MOQ
applies only to material that Samtec must order, or it covers a set-up charge
from our vendors. The 5,000 piece MOQ or $500 set-up charge is waived if we have
the material in inventory
Finally, modified and custom products account for about 20% of Samtec sales. We
are rated #1 in willingness to modify a product and turn-around time on new
products by Bishop and Associates. Designing, manufacturing, and delivering
unusual products is a Samtec core competency.
Samtec Inc. |
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